Privacy Policy

Last updated: September 2026

RJ'S GARDENING respects your privacy. This policy explains how information submitted through this website may be used when you contact us or request a quotation.

Who we are

RJ'S GARDENING, Apartment 306, Cliveland Street Lofts, 25 Cliveland Street, Birmingham, B19 3AJ. Email: robert.jones@gardener.com. Telephone: 07984 597279.

Information we collect

When you submit an enquiry, we may collect your name, email address, telephone number, postcode, customer type, garden details, requested services, your message and any garden photographs you choose to upload.

How we use your information

We use this information to respond to enquiries, assess requested gardening work, prepare quotations, arrange services, communicate about your enquiry and keep appropriate business records.

Lawful basis

Depending on the circumstances, processing may be necessary to take steps at your request before entering into a contract, to perform a contract, or for legitimate business interests such as responding to customer enquiries and operating the business.

Sharing information

We do not sell personal information. Information may be shared with service providers only where reasonably necessary to operate the website, communications or business, or where required by law.

Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or business requirements.

Your rights

Under UK data-protection law, you may have rights including access, correction, deletion, restriction, objection and data portability, depending on the circumstances. You may contact us using the details above. You also have the right to raise a concern with the UK Information Commissioner's Office.

Security

Reasonable measures are used to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

Changes

This policy may be updated from time to time. The latest version will be published on this page.